Testimonials

“I can’t say enough great things about Susan Kingsley!… Her demeanor was friendly, her advice straightforward, and her ethics impeccable. I would not hesitate to recommend Susan Kingsley to anyone selling or  buying, especially in the Northgate area as I found her knowledge of the market to be truly outstanding.”

-Sandy H., Walnut Creek – Sale


“We just moved into our new home, thanks to Susan! She patiently showed us homes until we found one we wanted, and then she was with us every step of the way until it closed. Her experience and knowledge made it happen. Deciding to buy a home is stressful, and we appreciated her professionalism, honesty, and cheerful energy. While we hope to never move again, she’s the one we’d call.”

-Karen T., Concord – Purchase


“Susan recently helped us sell our home.  This was a wonderful experience, and she was by far the best real estate agent I have worked with to sell a home.  (This was home sale #7!)….I am happy to report that the sale went better than expected, Susan’s advice and counsel throughout was priceless, she was absolutely the best!

You should interview several real estate agents, and Susan is a “must interview” for your transaction, we think she was awesome!

Debbie P., Northgate Walnut Creek – Sale


“Susan has the energy you might be looking for! Yes, you want an agent who is straightforward, knowledgeable, honest, and professional, but you also want to get it sold! Susan didn’t waste time! She got our property on the market quickly, with all the advertising and promotions ready to go.”

-Julie B., Rossmoor – Sale


“Susan Kingsley was by far the most professional realtor we interviewed, but also the most approachable and sincere.  I am convinced that selecting her to represent us in the sale of our home is why we achieved the best possible outcome.  She had all the resources and connections of a large agency at her disposal, but we never got lost in the corporate shuffle.  We always felt valued and respected thanks to her personal attention….

You should do your homework and meet realtors in person to find the right fit for you, but Susan should be at the top of your list.

-Andrew T., Walnut Creek – Sale


“I knew that Susan was the agent for the sale of our home long before I even knew that it would actually be on the market…. From the moment she entered our home, her expertise with real estate had me comfortable with the idea of giving her the challenge of selling the house. She did not disappoint me in any area of the selling process. Susan always had our best interest in mind and did everything to help us through the lengthy ordeal of selling a home. I highly recommend Susan Kingsley to be your real estate agent.”

-Janice K., Walnut Creek – Sale


“I can not say enough great things about Susan!  Susan is responsive, knowledgeable, warm and makes you feel like family.  She understands how stressful purchasing a home can be and she is by your side the entire time.  She understands the market and will give you her honest opinion.  Susan is well connected in in the industry and is highly respected.  She has great contacts and every issue (if there is one) has a solution.  We have used Susan 5 times, for purchasing and selling homes combined.  Susan helped us purchase our dream home, and when our offer was accepted she was as emotional as we were.  I would highly recommend Susan and her team.”

Rick O., Danville – Sale & Purchase


“Susan is by far the most professional, caring, and capable real estate agent I’ve ever worked with. I engaged Susan to help me with the sale of a family property, and I was extremely appreciative of her valuable advice and assistance was throughout the whole process…. I highly recommend Susan for any real estate transactions and will most definitely hire her again.”

-Andrea T., Rossmoor/Walnut Creek – Sale


“I have been involved in 12-15 real estate transactions in my lifetime and never has one been so well coordinated and so effortless for me.  She (Susan) gave great advice and followed thru to perfection on the marketing plan. She made the transaction so easy! Great job!”

-Merrill F.


“My husband & I chose Susan to help us purchase our first home after hearing through a few friends how happy they had been with her services….. She was there for us through the whole process, and really helped to re-assure us & explain what was going on during each part of the sale. In the end, we got our dream home!”

-Anna T., Walnut Creek


“Susan used her creativity, knowledge and energy to sell my condo at a very good price in just a few weeks after another experience agent had not been able to sell it for 1 1/2 years. “

-Nancy M., Rossmoor/Walnut Creek- Sale


“Susan will handle your move and re-location in a highly professional and caring manner. Her knowledge as a Real Estate Agent is excellent. She treats her clients with a friendly and sensitive approach and listens to their needs and concerns during the selling and moving process from the minor to major projects. I highly recommend Susan Kingsley for your Real Estate needs.”

-Sandra A., Walnut Creek – Sale


“Susan Kingsley is the most professional and knowledgeable real estate agent I have ever dealt with. Her attention to detail is incredible, her marketing skills are superior and her people skills are remarkable…. I was an agent myself in another location for nearly 20 years and I have never met her equal.”

-Ron Moschel, Rossmoor/Walnut Creek – Sale


“I couldn’t have gotten through this move without Susan.  She is a great person.”

-Helen B., Rossmoor/Walnut Creek


“…I truly appreciate your hard work, perseverance, and patience…Your kindness and goodwill are a testament to your character….I wish you the best of luck in the future and will keep you in mind for any other Real Estate needs.”

-Sandy


Susan was an invaluable agent; patient, timely, appropriate, kind, accurate, pro-active, and honest.  She was the third, or perhaps fourth, agent solicited over a 2-year period in order to secure a condo within budget constraints and with accommodations for mobility and community.  Susan is knowledgeable, an astute listener, and able to shift levels of understanding for clear informative communication with either a complete novice first-time buyer or an experienced 8th-home buyer… and she’s incredibly nice throughout the process.

Thony R., Rossmoor Walnut Creek – Purchase


“Just a note to thank you for providing such excellent service. This being my first California real estate transaction, it seemed daunting at times. However, in the end, it turned out to be my most enjoyable purchase so far. You are one of the most competent and professional individuals I have met, and your optimism is very refreshing to see. You never missed an appointment, were always on time, and did everything you said you would do and then some. I have no doubt that when you presented my offer to the buyer, he was impressed by your energy and enthusiasm, and this helped in his decision to accept.

Again, thank you. I love my new home, and hope to have a long and happy residence here.”

-Norm G., Walnut Creek


“Susan was very professional. She knows real estate inside and out and she worked with us every step of the way to insure that my mother-in-law’s home purchase in Rossmoor went smoothly.  She even took us out house hunting on Easter Sunday, which is over and above what any realtor should be doing.

We will definitely use Susan again on any future real estate transaction, as she is a pleasure to work with!”

-Robyn & Kipp L.


“With the help of Susan Kingsley of Empire Realty, I recently sold my 2-bedroom condominium in Rossmoor.  Everything was handled expediently and professionally, ensuring me a speedy sale at an attractive price.

Susan managed all aspects of the transaction. She had the Pinnacle Ridge property beautifully painted and staged to place it in the best possible light.  Since I had already moved out of state, she took care of all the details. We handled all the transactions by phone, email and fax. It was very easy.

I very much appreciate all she did for me and would recommend her professional services to anyone interested in buying or selling a property in Rossmoor.”

-Celine Reng. Rossmoor/Walnut Creek


“Susan is amazing, charming and very talented. Working with her was a pleasure. She was always available to me and I truly consider her now as good friend.”

(Helped with the sale of long-time residence and the purchase of another)

-Beverly Hudson., Rossmoor/Walnut Creek


“She was extremely thorough, well-prepared, and efficient. Superior attention to detail. Would highly recommend her to others.”

-Virginia Abplanalp, Rossmoor/Walnut Creek


“We are very pleased to heartily recommend Susan Kingsley of Empire Realty Associates, Walnut Creek, CA as a totally qualified and effective winning Realtor in Contra Costa County. She was certainly that for us in November (2006) when she sold our Walnut Creek home….aggressively dedicated to making the sale in the best interest of her clients. ”

(If you wish to read the full 2 pg letter of recommendation, feel free to ask Susan)

-Carol and Jack Wilcox, Northgate/Walnut Creek


“I can’t thank you enough for all you did toward the sale of my mother’s coop apartment in Rossmoor.  You went above and beyond any of my expectations.  You were so thorough, knowledgeable and caring – one could not ask for more in a realtor.  I am especially appreciative since you had to deal with me long distance.

I would recommend your services to anyone. Thank you again for all you did.”

-Patricia Young, Santa Paula, CA


“I just wanted to let you know how much my whole family appreciated your professional work and kind demeanor in helping us with the sale of Veronica’s condo. You really made the whole experience as painless as you could. You were easy to talk to and always made sure we understood what was going on. That really helps – to trust the person you deal with, and our trust was not unfounded as the speed of the offers and sale show.

Just as important as the sale, was the feeling of retaining a friendship with you. We wish you every happiness and much more success.  Don’t change, you’re a wonderful realtor and friend. Hope to see you again soon.

-Anna M. Treadwell & Family, Oakland, CA


“Susan Kingsley is a credit to her company.  I will try to make it short, but I could go on for pages about my positive and enjoyable experience with Susan who assisted me in locating, purchasing and moving into a condo in Rossmoor.

Since I was an out-of-town buyer and unable to visit Rossmoor during this process, Susan was diligent and persistent in exploring resources that would be the most suitable for me, and for my cat, as well as researching and informing me about the market.  This was at a time when the market was moving very quickly, and there were many competing offers for condos.

Susan was thorough and conscientious and most importantly honest in our dealings.  This included the voluminous paper work, which she patiently and thoroughly explained each step of the process…

Knowledgeable, willing, cheerful and enthusiastic make Susan a true professional in the business.  How fortunate I was to have Susan as my Realtor.”

-Peggy York, Rossmoor Resident


“We had the pleasure of meeting Susan Kingsley late last year.  In January of this year we connected with her to discuss possibly listing our home in Walnut Creek for sale. We met with her and were very impressed with her knowledge of the area, the caliber of her research on our behalf, the attitude she exuded, and the marketing plan that she proposed for our home…… During the staging process Susan was at our home almost daily to be sure that everything was being handled properly. This was way beyond the service that we might have expected from just any Realtor. ..… During the following weeks she was vigilant about being present for all the inspections the buyers requested, and she made sure that all of the paperwork was completed in a timely manner. Whenever we had a question or concern she was readily available to respond to them…..We highly recommend Susan Kingsley to anyone considering entering into a real estate transaction.”

-Stephen & Cathey Goodman, Northgate/Walnut Creek, CA


“Susan Kingsley referred me to an agent in my city. The local agent was friendly, knowledgeable, and only showed me homes that suited my needs in the neighborhoods that met my criteria. Within two weeks, I had an offer accepted on the perfect house for me.

Susan was instrumental in connecting me with someone who knew my city and listened to what I was looking for in my price range. It was a very pleasant and enjoyable experience and I will be forever grateful to Susan for her help in finding my new home.”

-Deanne McCullough, Elk Grove, CA